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FREQUENTLY ASKED QUESTIONS

Welcome to our Frequently Asked Questions page! We've compiled a list of common questions and answers that may help you. If you can't find what you're looking for, please feel free to contact us.

  • How do I get started?
    Simply fill out our form our team will be in touch to give you a competitive quote.
  • How long does it take to get my documents ready?
    We have a 3 day guarantee turnaround for all our writing services. If you need your documents sooner than this, please let us know.
  • Can I request changes to my documents?
    All writing services include up to 4 revisions. Revisions must be requested within 2 weeks from receiving your documents. Any further revisions will incur an additional fee.
  • What happens if I want more edits to my documents in future?
    We offer a 20% discount for returning customers wishing to reposition their applications for other roles within 1 year from their original purchase date. We will apply the discount automatically when you reach out for a quote.
  • In what format will I receive my documents?
    We provide all documents in Word and PDF formats.
  • I have more questions that are not listed here
    Please reach out through our contact form and our team will answer your questions.
  • Who will be preparing my documents? How do we communicate?
    Our team works collaboratively to ensure you have the best of a wide range of expertise. You will be assigned a point of contact once we start working on your documents who will be answer any questions or address any requests you have.
  • Why are only starting prices advertised?
    By only advertising starting prices, we can offer a more flexible approach, allowing us to customise our services based on your specific career goals and requirements. Our commitment is to deliver value that goes beyond a standardised package—ensuring that every investment you make with us is precisely aligned with the outcomes you seek. For a detailed quote or to discuss your personalised service plan, please request a free resume review and quote.
  • What kind of career services do you offer?
    We provide a range of premium career services, including Career Strategy Services, Job Application Support, and LinkedIn Optimisation Services. Each service is tailored to meet your individual needs and goals.
  • How are resumes optimised for Applicant Tracking Systems (ATS) ?
    Our resumes undergo advanced testing using ATS software to ensure they meet industry standards. This optimisation increases the likelihood of your application successfully passing through initial ATS screenings.
  • Are the LinkedIn profiles you optimise keyword-focused?
    Yes, our LinkedIn Optimisation Services include strategic keyword integration to enhance the visibility of your profile and increase your chances of being noticed by recruiters and employers.
  • What is the STAR method, and how is it used in selection criteria responses?
    The STAR method (Situation, Task, Action, Result) is a structured approach to answering selection criteria questions. Our experts use this method to craft detailed and effective responses that showcase your skills and experiences.
  • What makes Big Impact Careers different from other career services providers?
    At Big Impact Careers, we stand out by offering premium, tailored career services that not only benefit you but also contribute to a larger social cause through our one-for-one model. Every service you invest in helps someone else facing barriers to professional growth.
  • How does the one-for-one donation model work?
    For every career service purchased, an equivalent service is donated to individuals in need, creating a positive impact on their professional journeys. It's our way of fostering inclusive opportunities and making a collective difference in the community.
  • How do you measure and report your impact?
    As a social enterprise, we care deeply about our impact and are developing robust ways to measure it. We are committed to publishing our impact measurement framework and reporting yearly on our achievements by 2027.

© 2024 Big Impact Careers 

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