FREQUENTLY ASKED QUESTIONS
Welcome to our Frequently Asked Questions page! We've compiled a list of common questions and answers that may help you. If you can't find what you're looking for, please feel free to contact us.
We have a 3 day guarantee turnaround for all our writing services. If you need your documents sooner than this, please let us know.
All writing services include up to 4 revisions. Revisions must be requested within 2 weeks from receiving your documents. Any further revisions will incur an additional fee.
We offer a 20% discount for returning customers wishing to reposition their applications for other roles within 1 year from their original purchase date. We will apply the discount automatically when you reach out for a quote.
We provide all documents in Word and PDF formats.
Please reach out through our contact form and our team will answer your questions.
Our team works collaboratively to ensure you have the best of a wide range of expertise. You will be assigned a point of contact once we start working on your documents who will be answer any questions or address any requests you have.
By only advertising starting prices, we can offer a more flexible approach, allowing us to customise our services based on your specific career goals and requirements. Our commitment is to deliver value that goes beyond a standardised package—ensuring that every investment you make with us is precisely aligned with the outcomes you seek. For a detailed quote or to discuss your personalised service plan, please request a free resume review and quote.
We provide a range of premium career services, including Career Strategy Services, Job Application Support, and LinkedIn Optimisation Services. Each service is tailored to meet your individual needs and goals.
Our resumes undergo advanced testing using ATS software to ensure they meet industry standards. This optimisation increases the likelihood of your application successfully passing through initial ATS screenings.
Yes, our LinkedIn Optimisation Services include strategic keyword integration to enhance the visibility of your profile and increase your chances of being noticed by recruiters and employers.
The STAR method (Situation, Task, Action, Result) is a structured approach to answering selection criteria questions. Our experts use this method to craft detailed and effective responses that showcase your skills and experiences.